marketing

What do you think of when you think of the word brand?  Do you think, first and foremost, of a logo?  The swirled “G” of the Guthrie Theatre?  The lowercase red-and-white “tkts” next to the discount booths in New York, or the lowercase white “tcg” – inside an orange circle...

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  • July 6, 2010
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The space and conventions around a live performance determine whether it is fundamentally inclusive or exclusive.  When an arts organization or producer decides to charge $100 for a ticket, and another decides to put on a show for free, either performance can be “legitimate” and draw a large crowd, if...

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  • June 10, 2010
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O the ill-lit, often lonely corners of the Internet where theater-company blogs reside! O the carefully eked-out production notes and interviews and dramaturgy, still photos and videos and audio conversations—sometimes engaging, sometimes profound, sometimes beautiful—that end for eternity with Comments (0)!  Unless a relative, friend, or fellow company member sees it, in...

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  • June 8, 2010
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Ah, Dynamic Pricing. The holy grail of entertainment earned revenue. Has worked for the airlines for YEARS. And yet we are still deeply afraid of it. What am I talking about? Assumptions number 3, 4, and 5. Let’s throw out the notion that two people sitting next to each other...

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  • May 24, 2010
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Or more precisely, just listen, as this is just the audio from Michael Kaiser’s appearance at Portland Center Stage last week. Whether you agree or disagree with his advice and observations, it’s worth a listen. Some of his advice applies more towards the large, institutional theatres and, in many ways,...

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  • May 17, 2010